Newly revised international guidance for electoral organizations will help them do just that, by applying the principles of ISO’s most widely known standard for quality, ISO 9001.
The technical specification ISO/TS 54001, Quality management systems – Particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government creates the framework for a quality management system that helps electoral bodies provide more reliable and transparent electoral services. It is based on ISO 9001 Quality management systems with specific sector requirements. It has been recently updated to reflect updates to ISO 9001 to keep it more in line with market needs.
Every electoral body will have its own legal framework based on international and national law, so this is not intended to replace it
Katie Altoft, chair of the ISO technical committee responsible for its development said it is an important tool for electoral organizations because it helps to build confidence in elections through enabling transparency, effective planning and management, and efficiency in electoral processes.