Tag: Crisis management
British Airways boss apologizes for ‘malicious’ data breach
British Airways's boss has apologised for what he says was a sophisticated breach of the firm's security systems, and has promised compensation.
Bite size resilience – Fashionable Resilience Advice
Business continuity and crisis management plans can be confusing on the eye. The only way to test them, is to exercise them.
Is Winterfell a resilient castle?
Once again, everything comes back to Game of Thrones!
Is slavery present in your supply chain?
More than 5,000 potential victims of trafficking and modern slavery were reported to UK authorities last year, the highest number on record.
The Annual Ranking of Canada’s Most Admired Companies
The 2018 Reputation Study shows once again that public opinion, in the age of social media, is a punisher.
Inside the Australian Tax Office’s crisis management team
The Australian Taxation Office had a challenging year in 2017, featuring in the headlines a number of times.
Can’t deliver? And your competitors can?
When disaster strikes, customers will still need your products or services and if you are not available to deliver, maybe your competitors are!
Global Crisis Management Benchmarking Survey
Take part in this global survey on Crisis Management and receive benchmarking data on the state of crisis readiness across industry sectors.
Parched Cape Town, flood-prone Miami help cities confront water risks
How increasingly, unpredictable rainfall, flooding and droughts are impacting cities across their water cycle.
Public Relations Crisis Management: Are you prepared?
Bad news tends to go viral fast, and the consequences of not handling it in the best way possible can be swift and catastrophic!
Crisis comms lessons learned from Skydive Australia’s fatal accident
Following the tragic death of three skydivers on Mission Beach last Friday, crisis comms expert considers what other brands can learn from the fallout.
Why CMOs should learn how best to communicate in a crisis
Open data and innovative media platforms present new challenges in crisis management – but also bring new opportunities!