Tag: Crisis communication

It’s time to fix our broken public warning system

"We have to build an emergency management system that is ready to handle the new situation we are dealing with." Rob Lewin, Director, Santa Barbara County Office of Emergency Management

Phone alerts for terrorist attacks and natural disasters

Europeans will be sent official alerts on their mobile phones if they are near a terrorist attack or natural disaster under an EU plan to reduce the risk of fake news causing chaos.

FCC to probe how wireless carriers respond to natural disasters

The Federal Communications Commission is examining how well wireless companies prepare for and respond to natural disasters.

After the incident: Crisis communication in the digital age

Employers must now contend with a digital landscape that has the potential to negatively affect an organization’s image and message.

As death toll soars, Guatemala officials admit volcano alert sent too late

Officials admit alert was too late to save lives as Guatemala volcano death toll hits 100.

Risk managers recognizing the importance of crisis communications

Historically, organisations facing crises have defaulted towards a ‘say nothing, do nothing, admit nothing’ approach out of fear that doing so would be construed as some form of admission of liability.

Glitches reported as emergency alert testing resumes across Canada

The same problems that affected Ontario on Monday are being seen across the country as tests continue.

Mark Zuckerberg: “I’m really sorry that this happened”

Facebook CEO Mark Zuckerberg speaks to CNNMoney after the news broke that Cambridge Analytica accessed private information from 50 million Facebook users.

Cambridge Analytica’s Kenya election role ‘must be investigated’

Cambridge Analytica say they played a massive role in the election of Kenya's President Uhuru Kenyatta who beat Raila Odinga last year.

Reputation, Reputation, Reputation

Time isn't just a healer, it confirms or destroys reputations. Any news story can affect perceptions. Reputation management is a powerful resilience asset!

Hawaii missile alert fallout: The importance of clarity in crisis communication

Companies can learn quite a bit from the recent Hawaiian missile clusterflip, particularly about timeliness and clarity in crisis communications.

Hawaii panics after incoming missile alert is sent in error

Civil Defense employee sparks terror in Hawaii by accidentally triggering ballistic missile warning while thousands fled to bomb shelters.

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