Improving electoral systems with new international quality management guidance

Newly revised international guidance for electoral organizations will help them do just that, by applying the principles of ISO’s most widely known standard for quality, ISO 9001.

The technical specification ISO/TS 54001, Quality management systems – Particular requirements for the application of ISO 9001:2015 for electoral organizations at all levels of government creates the framework for a quality management system that helps electoral bodies provide more reliable and transparent electoral services. It is based on ISO 9001 Quality management systems with specific sector requirements. It has been recently updated to reflect updates to ISO 9001 to keep it more in line with market needs.

Every electoral body will have its own legal framework based on international and national law, so this is not intended to replace it

Katie Altoft, chair of the ISO technical committee responsible for its development said it is an important tool for electoral organizations because it helps to build confidence in elections through enabling transparency, effective planning and management, and efficiency in electoral processes.

Read entire post Improving electoral systems with new international quality management guidance | Clare Naden | ISO.org
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The quality of national libraries contained in new ISO standard

A new ISO standard helps to find that out via a combination of performance indicators and specific methods for impact assessment.

National libraries may resemble a ballroom or a UFO, but no matter what they look like, they house the documents of an entire country’s history. These libraries contain numerous rare, valuable or significant works of great cultural importance; in other words, a country’s prized possessions. Some of these national libraries are centuries old and serve as a major tourism attraction, but all of them aspire to quality service.

ISO 21248:2019 – Quality assessment for national libraries, provides 34 performance indicators for assessing the quality of national library services.

ISO 21248:2019, Information and documentation – Quality assessment for national libraries, provides 34 performance indicators for assessing the quality of national library services. The standard tries to cover the whole spectrum of national library tasks, from the national collection and the national bibliography to cultural events and educational services.

Read entire post The quality of national libraries contained in new ISO standard | Elizabeth Gasiorowski-Denis | ISO.org

Injecting quality into software development with ISO 9001

Developing software is not always a straightforward procedure. An International Standard to apply the principles of the world’s most widely used quality management system enables engineers to smooth out the process. It has just been updated.

ISO/IEC/IEEE 90003, Software engineering – Guidelines for the application of ISO 9001:2015 to computer software, is designed as a checklist for the development, supply and maintenance of computer software.

The recently updated version combines the proven benefits of ISO 9001 with some of the world’s most important support documents in software engineeringThe recently updated version combines the proven benefits of ISO 9001 with some of the world’s most important support documents in software engineering, allowing an organization to benefit from international best practice in improving quality at every step of the life cycle. This includes everything from the supply, acquisition, operation and maintenance, to the circular process of continuous improvement.

Developed in conjunction with the International Electrotechnical Commission (IEC) and the Institute of Electrical and Electronics Engineers (IEEE), the standard was recently revised to align with the most recent version of ISO 9001 (published in 2015), with new concepts relevant to current software development added.

Read entire article Injecting quality into software development with industry-specific guidance on ISO 9001 | Clare Naden | ISO.org

Solving scrap: Focus on Quality Management to achieve dramatic savings

For any manufacturer, reducing scrap is essential. But many organizations think of the cost of scrap only in terms of how much raw material costs are affected.

In reality, a high scrap rate is a symptom of a deeper issue with overall process control and optimization. When you look for the root cause of scrap—and solve it—you’re likely to reap benefits throughout your entire operation.

A metal-forming manufacturer had problems—big problems. This leading global enterprise had discovered that the scrap rate in one of its plants had hit 45 percent.

The site manufactured complex, very large aluminum forms—some larger than of 50’ x 50’. Recovering nearly half their product was no small undertaking.

> Read entire article Solving scrap: Focus on Quality Management to achieve dramatic savings | Quality Magazine

International Standards make things work!

International Standards make things work. They give world-class specifications for products, services and systems, to ensure quality, safety and efficiency. They are instrumental in facilitating international trade.

ISO has published 22380 International Standards and related documents, covering almost every industry, from technology, to food safety, to agriculture and healthcare. ISO International Standards impact everyone, everywhere.

> Did you know that our imported food is safer because of ISO 22000 Food Safety Management System?

> Did you know that environmental management is improved ISO 14001 Environmental Management System?

> Workplace hazards are significantly reduced using ISO 45001 Occupational Health and Safety!

> Are you aware that your online data is safer because of ISO/IEC 27001 Information Security?

> Is your business is protected from unexpected interruptions with ISO 22301 Business Continuity Management System?

See our upcoming ISO training and certification events at https://www.continuitylink.com/public/en/trainings.php

Set the Standard – ISO 17025 – Laboratory Management Systems

Calibration as well as testing and analysing a sample is the daily practice of more than 60,000 laboratories worldwide, but how can they reassure customers about the reliability of their results?

ISO/IEC 17025:2017, General requirements for the competence of testing and calibration laboratories, is the international reference for laboratories carrying out calibration and testing activities around the world.

ISO/IEC 17025 enables laboratories to demonstrate that they operate competently and generate valid results, thereby promoting confidence in their work both nationally and around the world.Producing valid results that are widely trusted is at the heart of laboratory activities. ISO/IEC 17025:2017 allows laboratories to implement a sound quality system and demonstrate that they are technically competent and able to produce valid and reliable results.

ISO/IEC 17025 also helps facilitate cooperation between laboratories and other bodies by generating wider acceptance of results between countries. Test reports and certificates can be accepted from one country to another without the need for further testing, which, in turn, improves international trade.

> Read more New edition of ISO/IEC 17025 just published | ISO.org
ISO/IEC 17025 General requirements for the competence of testing and calibration laboratories

ISO/IEC 17025 specifies the general requirements for the competence, impartiality and consistent operation of laboratories.

ISO/IEC 17025 is applicable to all organizations performing laboratory activities, regardless of the number of personnel.

Laboratory customers, regulatory authorities, organizations and schemes using peer-assessment, accreditation bodies, and others use ISO/IEC 17025 in confirming or recognizing the competence of laboratories.

ISO/IEC 17025 has two key clauses; Management Requirements which are associated with the performance and efficiency of the Quality Management System inside the laboratory, and Technical Requirements which focus on the competencies of employees, testing methodology, equipment, and the test and calibration results.

> Read more

Over the years, ISO/IEC 17025, General requirements for the competence of testing and calibration laboratories, has become the international reference for testing and calibration laboratories wanting to demonstrate their capacity to deliver trusted results. The International Standard, published jointly by ISO and IEC (International Electrotechnical Commission), contains a set of requirements enabling laboratories to improve their ability to produce consistently valid results.

However, the laboratory environment has changed dramatically since the standard was last published, leading to the decision to revise the standard and integrate significant changes. Steve Sidney, one of the Convenors of the working group revising the standard, explains: “The last version of ISO/IEC 17025 was published in 2005. Since then, market conditions have changed and we felt we could bring some improvements to the standard.”

> Read more ISO/IEC 17025 moves to final stage of revision | ISO.org

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ISO/IEC 17025 – Testing and calibration laboratories | ISO.org

ISO/IEC 17025 enables laboratories to demonstrate that they operate competently and generate valid results, thereby promoting confidence in their work both nationally and around the world.

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ISO/IEC 17025 moves to final stage of revision

Did you know ISO/IEC 17025:2005, the standard that gives requirements for the competence of testing and calibration laboratories is being revised?