Category: Crisis communication

It’s time to fix our broken public warning system

"We have to build an emergency management system that is ready to handle the new situation we are dealing with." Rob Lewin, Director, Santa Barbara County Office of Emergency Management

EU plans mobile terror alerts to counter spread of fake news

Reverse 112 system will aim to help people to stay safe during terror attacks or natural disasters

Phone alerts for terrorist attacks and natural disasters

Europeans will be sent official alerts on their mobile phones if they are near a terrorist attack or natural disaster under an EU plan to reduce the risk of fake news causing chaos.

FCC to probe how wireless carriers respond to natural disasters

The Federal Communications Commission is examining how well wireless companies prepare for and respond to natural disasters.

As tourists frolic in Venice’s rising waters, locals fear for the city’s treasures

Earlier this week, for only the fifth recorded time in St. Mark’s nine-century history, the water reached the marble floor inside, submerging the area around the altar of the Madonna Nicopeia.

Alphabet shuts down Google+ after data leak it has known about since March is exposed

WSJ reports that Google decided not to disclose the leak earlier partly due to fears of regulatory scrutiny.

Bite size resilience – Timing

It's a fact that something will go wrong in our lives, at some point or another. But disaster has no respect for the clock. Our life clocks. Bad timing is inevitable.

British Airways boss apologizes for ‘malicious’ data breach

British Airways's boss has apologised for what he says was a sophisticated breach of the firm's security systems, and has promised compensation.

After the incident: Crisis communication in the digital age

Employers must now contend with a digital landscape that has the potential to negatively affect an organization’s image and message.

Risk managers recognizing the importance of crisis communications

Historically, organisations facing crises have defaulted towards a ‘say nothing, do nothing, admit nothing’ approach out of fear that doing so would be construed as some form of admission of liability.

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