Crisis communication Security

British Airways boss apologizes for ‘malicious’ data breach

British Airways's boss has apologised for what he says was a sophisticated breach of the firm's security systems, and has promised compensation.
Alex Cruz told the BBC that hackers carried out a “sophisticated, malicious criminal attack” on its website.

The airline said personal and financial details of customers making or changing bookings had been compromised.

About 380,000 transactions were affected, but the stolen data did not include travel or passport details.

We are 100% committed to compensate them, period,” Mr Cruz told the BBC’s Today programme. “We are committed to working with any customer who may have been financially affected by this attack, and we will compensate them for any financial hardship that they may have suffered.”

> Read entire article¬†British Airways boss apologises for ‘malicious’ data breach | BBC
Advertisements

Comment here

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s