Business Continuity and Crisis Management plans can be a bit like fashion. They appeal to some but are confusing to others.
Black and white lines, in different directions. Initially attractive and then a little bit heavy on the eye. Perhaps touched, with a hint of colour to make them more interesting?
If the plan is required to give the user the direction they need to follow, then that is all that matters. But be aware of what is left exposed? What can be seen from a different angle? What direction and message do you need it to portray?
If the plan is required to give the user the direction they need to follow, then that is all that matters. Whether it’s a one page action card or a more detailed standard operating procedure, the only way to test it, is to exercise it.